FAQ

1. Go to website https://www.mfa.org.my
2. Create user account and password
3. Fill up the online membership application at https://www.mfa.org.my/register-as-member/
4. The Secretariat will contact you after your submission and provide further information.

The MFA has 6 categories of membership, as follow:

1. Ordinary Member – Franchisors, Master Franchisees, Franchisees And Support Institutions.
2. Associate Member – Would Be Franchisors, Would Be Master Franchisees, Would Be Franchisees And Support Institutions.
3. Affiliate – Other Association, Trade Organisations & Chamber Of Commerce
4. International – Any Business Organisation, Or Institution Registered Outside Malaysia
5. Lifetime – Company, Individual
6. Student – Certfication, Diploma, Degree, Bachelor, Master’s Doctoral Student, Etc

KPDNKK is a ministry of the Government of Malaysia that is responsible in handling the policy and regulation of franchising. Meanwhile PNS is a agency under KPDNKK that responsible in the development of franchise agencies and financing for franchising. Lastly MFA is a non-government organisation that promote franchising and gather the information about franchising in Malaysia

The institution assist in financing franchise business is “Perbadanan Nasional Berhad” (PNS).

You can find the details of franchisor or master franchisee at MFA website under franchise directory column or you can directly call to MFA direct line for more information.

• Ordinary member is a company that have register as franchise license holder and succesfully running their franchise business in Malaysia.
• Associate member is a company that have potential franchise business to be expanded

Only “Ordinary Members” are allowed to use MFA at their website.

MFA prepare alot of platform to increase franchise business knowledge among Malaysian. “Weekly Franchise Briefing”, “Essentials of Franchising Program”, “International Franchise Management”, “Grow Your Franchise” and “International Market Update Session” organize by MFA able to increase the basic knowledge of franching.

For more details please contact us at : 03-26971557

No it is not compulsory to join but MFA play role as a platform that help the franchise business to expand internationally and we carry our members brand into global market. We also have a continous research & development to improve Malaysian franchise industry. By joining MFA you are entitled to enjoy grants under EFDP.

Rof(Registrar of Franchise) registration should be done at Franchise Development Division, Ministry of Domestic Trade, Co-operatives and Consumerism (KPDNKK)

In order to begin a franchise business, a company should have

• Run the business for more than 3 years
• Register as SDN.BHD company at Suruhanjaya Syarikat Malaysia (SSM)
• Completed operation manual and training manual.

One of MFA functions is to undertake promotional activities to promote franchising as a successful marketing business concept. Here, we play an active roles to promote all our members franchise.

The Ministry of Entrepreneur and Cooperative Development (MECD) is taking serious attention to ensure all existing franchises to comply with the ROF.

Yes. Every franchise business in Malaysia is made compulsory to register with ROF authorised by the Franchise Act 1998. Incompliance is an offence.

Franchise is a method of marketing and distributing based on a two parties relationship; that is the franchisor (the owner and granter of right) and the franchisee (recipient of right)..